@inproceedings{d8a376b0ca2f49ceaa1f66e3565f388e,
title = "Why Service Employees Engage in Innovation Processes: A Dual Process Model",
author = "Peiyu Pai and Hsien-Tung Tsai and Jun-Yu Zhong",
year = "2017",
language = "English",
isbn = "9781510852433",
editor = "Haws, {Kelly L.} and Houston, {Mark B.} and Noble, {Charles H.}",
booktitle = "Innovation & Sustainability in Marketing",
publisher = "American Marketing Association",
address = "United States",
note = "Summer AMA Conference 2017 : Innovation & Sustainability in Marketing ; Conference date: 04-08-2017 Through 06-08-2017",
}