Voice-based control system for smart hospital wards: a pilot study of patient acceptance

Wen Shan Jian, Ju Yu Wang, Annisa Ristya Rahmanti, Shuo Chen Chien, Chun Kung Hsu, Chia Hui Chien, Yu Chuan Li, Chun You Chen, Yen Po Chin, Chen Ling Huang

研究成果: 雜誌貢獻文章同行評審

摘要

BACKGROUND: The smart hospital's concept of using the Internet of Things (IoT) to reduce human resources demand has become more popular in the aging society. OBJECTIVE: To implement the voice smart care (VSC) system in hospital wards and explore patient acceptance via the Technology Acceptance Model (TAM). METHODS: A structured questionnaire based on TAM was developed and validated as a research tool. Only the patients hospitalized in the VSC wards and who used it for more than two days were invited to fill the questionnaire. Statistical variables were analyzed using SPSS version 24.0. A total of 30 valid questionnaires were finally obtained after excluding two incomplete questionnaires. Cronbach's α values for all study constructs were above 0.84. RESULT: We observed that perceived ease of use on perceived usefulness, perceived usefulness on user satisfaction and attitude toward using, and attitude toward using on behavioral intention to use had statistical significance (p < .01), respectively. CONCLUSION: We have successfully developed the VSC system in a Taiwanese academic medical center. Our study indicated that perceived usefulness was a crucial factor, which means the system function should precisely meet the patients' demands. Additionally, a clever system design is important since perceived ease of use positively affects perceived usefulness. The insight generated from this study could be beneficial to hospitals when implementing similar systems to their wards.

原文英語
頁(從 - 到)287
頁數1
期刊BMC Health Services Research
22
發行號1
DOIs
出版狀態已發佈 - 3月 3 2022

ASJC Scopus subject areas

  • 健康政策

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