Using rough sets to build-up web-based one to one customer services

I-Jen Chiang, Tsau Young Lin

研究成果: 書貢獻/報告類型會議貢獻

6 引文 (Scopus)

摘要

As the complicated and complex situations in current markets, especially in the highly competitive electronic-commence environment, the proper customers' services become more important than before. Therefore, data mining to assist customer relationship management (CRM) is main topics in the Internet world. This paper presents to use rough sets to build-up a one-to-one service web site for electronic-commence service companies to understand the customers' desires and quickly response to customers' want and needs. That makes these companies become more competitive than their competitors. In this paper, we discuss the concepts and methods for building-up a web-based one-to-one CRM systems.
原文英語
主出版物標題Proceedings - IEEE Computer Society's International Computer Software and Applications Conference
發行者IEEE
頁面463-464
頁數2
出版狀態已發佈 - 2000
事件2000 IEEE 24th Annual International Computer Software and Applications Conference (COMPSAC 2000) - Taipei, Taiwan
持續時間: 十月 25 2000十月 27 2000

其他

其他2000 IEEE 24th Annual International Computer Software and Applications Conference (COMPSAC 2000)
城市Taipei, Taiwan
期間10/25/0010/27/00

指紋

Data mining
Websites
Industry
Internet

ASJC Scopus subject areas

  • Software

引用此文

Chiang, I-J., & Lin, T. Y. (2000). Using rough sets to build-up web-based one to one customer services. 於 Proceedings - IEEE Computer Society's International Computer Software and Applications Conference (頁 463-464). IEEE.

Using rough sets to build-up web-based one to one customer services. / Chiang, I-Jen; Lin, Tsau Young.

Proceedings - IEEE Computer Society's International Computer Software and Applications Conference. IEEE, 2000. p. 463-464.

研究成果: 書貢獻/報告類型會議貢獻

Chiang, I-J & Lin, TY 2000, Using rough sets to build-up web-based one to one customer services. 於 Proceedings - IEEE Computer Society's International Computer Software and Applications Conference. IEEE, 頁 463-464, 2000 IEEE 24th Annual International Computer Software and Applications Conference (COMPSAC 2000), Taipei, Taiwan, 10/25/00.
Chiang I-J, Lin TY. Using rough sets to build-up web-based one to one customer services. 於 Proceedings - IEEE Computer Society's International Computer Software and Applications Conference. IEEE. 2000. p. 463-464
Chiang, I-Jen ; Lin, Tsau Young. / Using rough sets to build-up web-based one to one customer services. Proceedings - IEEE Computer Society's International Computer Software and Applications Conference. IEEE, 2000. 頁 463-464
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