A case study of an EMR system at a large hospital in India: Challenges and strategies for successful adoption

Jeremiah Scholl, Shabbir Syed-Abdul, Luai Awad Ahmed

研究成果: 雜誌貢獻文章

34 引文 (Scopus)

摘要

This paper presents an ethnographically inspired interpretive case study of the Electronic Medical Record (EMR) system at Sankara Nethralaya hospital in India. It presents challenges related to the adoption of the system and methods and strategies that were utilized in order to overcome these challenges and help the system be adopted successfully. One of the more notable challenges at the hospital was a user base that included skeptical users, those lacking computing skills, and that had a history of rejecting designs. Despite these barriers the hospital was able to adopt the EMR system successfully. Notable issues related to the success of the system include the design strategy that was eventually used, and critical technical and social features of the system intended to support skeptical users and those lacking IT skills. The study contributes to overall understanding of the environment at large hospitals in developing countries as it relates to the adoption of EMR systems, and helps inform on methods that can be used to improve the adoption of EMR systems in similar contexts in both developed and developing countries.

原文英語
頁(從 - 到)958-967
頁數10
期刊Journal of Biomedical Informatics
44
發行號6
DOIs
出版狀態已發佈 - 十二月 2011

指紋

Electronic medical equipment
Electronic Health Records
India
Developing countries
Developing Countries
Developed Countries

ASJC Scopus subject areas

  • Computer Science Applications
  • Health Informatics

引用此文

A case study of an EMR system at a large hospital in India : Challenges and strategies for successful adoption. / Scholl, Jeremiah; Syed-Abdul, Shabbir; Ahmed, Luai Awad.

於: Journal of Biomedical Informatics, 卷 44, 編號 6, 12.2011, p. 958-967.

研究成果: 雜誌貢獻文章

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