Using mobile technology to improve healthcare service quality

Chia Chen Chao, Wen Yuan Jen, Yu Chuan Li, Y. P. Chi, Chang I. Chen, Chen Chjeh Feng

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

Improving healthcare service quality for illness of treatment, illness prevention and patient service is difficult for most hospitals because the hospitals are lack adequate resources and labor. In order to provide better healthcare service quality for patients, mobile technology can be used to manage healthcare in a way that provides the optimal healthcare service for patients. Pursuing utilization of mobile technology for better patient service, Taipei Medical University Municipal W. F. Teaching Hospital has implemented a mobile healthcare service (m-HS) system to increase healthcare service quality. The m-HS system improves the quality of medical care as well as healthcare service. The m-HS is a multi-functional healthcare management agent, meets the mobile tendency of the present society. This study seeks to discuss the m- HS architecture and workflow processes. We believe the m-HS does have the potential to improve healthcare service quality. Finally, the conclusions and suggestions for the m-HS are given.

Original languageEnglish
Title of host publicationStudies in Health Technology and Informatics
Pages352-357
Number of pages6
Volume116
Publication statusPublished - 2005
Event19th International Congress of the European Federation for Medical Informatics, MIE 2005 - Geneva, Switzerland
Duration: Aug 28 2005Sep 1 2005

Other

Other19th International Congress of the European Federation for Medical Informatics, MIE 2005
CountrySwitzerland
CityGeneva
Period8/28/059/1/05

Fingerprint

Quality of Health Care
Technology
Delivery of Health Care
Health care
Teaching
Workflow
mHealth
Personnel
Teaching Hospitals

Keywords

  • Health care
  • Mobile healthcare service
  • Mobile technology
  • Patient safety

ASJC Scopus subject areas

  • Biomedical Engineering
  • Health Informatics
  • Health Information Management

Cite this

Chao, C. C., Jen, W. Y., Li, Y. C., Chi, Y. P., Chen, C. I., & Feng, C. C. (2005). Using mobile technology to improve healthcare service quality. In Studies in Health Technology and Informatics (Vol. 116, pp. 352-357)

Using mobile technology to improve healthcare service quality. / Chao, Chia Chen; Jen, Wen Yuan; Li, Yu Chuan; Chi, Y. P.; Chen, Chang I.; Feng, Chen Chjeh.

Studies in Health Technology and Informatics. Vol. 116 2005. p. 352-357.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Chao, CC, Jen, WY, Li, YC, Chi, YP, Chen, CI & Feng, CC 2005, Using mobile technology to improve healthcare service quality. in Studies in Health Technology and Informatics. vol. 116, pp. 352-357, 19th International Congress of the European Federation for Medical Informatics, MIE 2005, Geneva, Switzerland, 8/28/05.
Chao CC, Jen WY, Li YC, Chi YP, Chen CI, Feng CC. Using mobile technology to improve healthcare service quality. In Studies in Health Technology and Informatics. Vol. 116. 2005. p. 352-357
Chao, Chia Chen ; Jen, Wen Yuan ; Li, Yu Chuan ; Chi, Y. P. ; Chen, Chang I. ; Feng, Chen Chjeh. / Using mobile technology to improve healthcare service quality. Studies in Health Technology and Informatics. Vol. 116 2005. pp. 352-357
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