以精實管理的技巧降低精神科日照中心給藥時間

Translated title of the contribution: The Application of Lean Management to Shorten the Time to Medication Administration in a Psychiatric Daycare Center

張 佩琳(Pei-Lin Chang), 林 雨君(Yu-Chun Lin), 王 佳惠, 陳 瑞(Ruey Chen), 許 維庭(Wa-Ting Sue), 吳 皇進(Huang-Chin Wu), 蔡 瑞貞(Jui-Chen Tsai)

Research output: Contribution to journalArticlepeer-review

Abstract

Regarding detailed nursing operation, every technical process must be carefully evaluated before implementing. Among those processes, the drug administration is vitally important for being related to patient safety and medical quality. Our hospital started to use the system of drug administration on June 4^(th), 2016. However, the Psychiatric Day Care Center still has difficulty to comply with it because of a variety of wards. The variety causes massive waste of unnecessary time in drug administration, 144 minutes more on average, and also against the national paperless medical policy by producing plenty of medication record sheets monthly. To reduce the drug administration time and improve the quality, from July 2018 to April 2019, the task force applied lean management skill on the following methods, including 1. calculating the value time of the Psychiatric Day Care Center drug administration and learning how to simplify the procedure, 2. designing the system of Day Care Center drug administration, and 3. improving the model and traffic flow of drug health education, which reduced the average administration time from 144 to 88 minutes. In other words, 56 minutes were saved in total, thereby having an additional time to develop flipped education to improve the patient's medical quality. The result shows that applying lean management is conducive to medical treatments.
Translated title of the contributionThe Application of Lean Management to Shorten the Time to Medication Administration in a Psychiatric Daycare Center
Original languageChinese (Traditional)
Pages (from-to)59-72
Number of pages14
Journal新臺北護理期刊
Volume22
Issue number2
DOIs
Publication statusPublished - 2020

Keywords

  • lean management
  • the time to medication administration

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