Relationship between goal congruence and organizational commitment of hospital middle managers

Chiung Hsuan Chiu, Kuo Piao Chung, Chung Jen Wei, Chih Liang Yaung

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Objectives: To understand the relationship between goal congruence and organizational commitment of hospital middle managers, this study conducted a survey research on middle managers and CEOs in selected hospitals. Methods: This study used Meyer & Allen's three-factor organizational commitment questionnaire (affective commitment, continuance commitment, and normative commitment). Absolute difference in organizational goals was also calculated to measure the goal congruence between middle managers and CEOs. Result: Response rates of CEOs and middle managers were 58.7% and 34.2%, respectively after follow-up. This study revealed that the relationship between goal congruence and affective commitments was significant after controlling other variables through multiple regression. The relationship between goal congruence and calculated commitment as well as normative commitment was also positive, but not significant. As for the relationship between control variables and three-factor commitments, there are some interesting findings. Hospital strategic implementation was significantly associated with three-factor commitments. Hospital ownership was also associated with affective and normative commitment. Moreover, the identity of physician or not and organizational tenure of middle manager had significant associations with calculated commitment. This study showed that middle managers who are non-physicians and higher in tenure tends to have higher calculated commitment. Conclusion: Goal congruence between middle managers and CEOs was associated positively with affective commitment. This implied that CEOs should focus more on how to align goal through better communication and respect for middle managers.

Original languageEnglish
Pages (from-to)167-180
Number of pages14
JournalTaiwan Journal of Public Health
Volume22
Issue number3
Publication statusPublished - Jun 2003

Keywords

  • Goal congruence
  • Middle manager
  • Organizational commitment

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

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