Prevalence of workplace violent episodes experienced by nurses in acute psychiatric settings

Shu Fen Niu, Shu Fen Kuo, Hsiu Ting Tsai, Ching Chiu Kao, Victoria Traynor, Kuei Ru Chou

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

Nurses who experience workplace violence exhibit compromised care quality and decreased work morale, which may increase their turnover rate. This study explored prevalence of workplace violence, the reaction of victims, and workplace strategies adopted to prevent violence among acute psychiatric settings in northern Taiwan. A cross-sectional study was conducted, which consisted of 429 nurses who completed the Chinese version of the Workplace Violence Survey Questionnaire developed by the International Labor Office, International Council of Nurses, World Health Organization, and Public Services International. The rates of physical and psychological violence were 55.7% and 82.1%, respectively. Most perpetrator of the workplace violence were patients. Most victims responded by instructing the perpetrator to stop, followed by narrating the incident to friends, family, and colleagues. Only 4.9%–12% of the victims completed an incident or accident form, and the main reason for not reporting these violent incidents was the belief that reporting such incidents was useless or unimportant. The major strategies adopted by workplaces to prevent violence were security measures, patient protocols, and training. Institutions should train staff to handle violence, provide a therapeutic environment, simplify the reporting process, and encourage reporting of all types of violence.

Original languageEnglish
Article numbere0211183
JournalPLoS One
Volume14
Issue number1
DOIs
Publication statusPublished - Jan 24 2019

Fingerprint

Workplace Violence
violence
working conditions
nurses
Violence
Workplace
Psychiatry
Nurses
Risk Management
International Council of Nurses
Cross-Sectional Studies
Security Measures
Morale
Quality of Health Care
Taiwan
Accidents
Psychology
World Health Organization
accidents
cross-sectional studies

ASJC Scopus subject areas

  • Biochemistry, Genetics and Molecular Biology(all)
  • Agricultural and Biological Sciences(all)

Cite this

Prevalence of workplace violent episodes experienced by nurses in acute psychiatric settings. / Niu, Shu Fen; Kuo, Shu Fen; Tsai, Hsiu Ting; Kao, Ching Chiu; Traynor, Victoria; Chou, Kuei Ru.

In: PLoS One, Vol. 14, No. 1, e0211183, 24.01.2019.

Research output: Contribution to journalArticle

@article{bddd138ca9c14687af579296ed151981,
title = "Prevalence of workplace violent episodes experienced by nurses in acute psychiatric settings",
abstract = "Nurses who experience workplace violence exhibit compromised care quality and decreased work morale, which may increase their turnover rate. This study explored prevalence of workplace violence, the reaction of victims, and workplace strategies adopted to prevent violence among acute psychiatric settings in northern Taiwan. A cross-sectional study was conducted, which consisted of 429 nurses who completed the Chinese version of the Workplace Violence Survey Questionnaire developed by the International Labor Office, International Council of Nurses, World Health Organization, and Public Services International. The rates of physical and psychological violence were 55.7{\%} and 82.1{\%}, respectively. Most perpetrator of the workplace violence were patients. Most victims responded by instructing the perpetrator to stop, followed by narrating the incident to friends, family, and colleagues. Only 4.9{\%}–12{\%} of the victims completed an incident or accident form, and the main reason for not reporting these violent incidents was the belief that reporting such incidents was useless or unimportant. The major strategies adopted by workplaces to prevent violence were security measures, patient protocols, and training. Institutions should train staff to handle violence, provide a therapeutic environment, simplify the reporting process, and encourage reporting of all types of violence.",
author = "Niu, {Shu Fen} and Kuo, {Shu Fen} and Tsai, {Hsiu Ting} and Kao, {Ching Chiu} and Victoria Traynor and Chou, {Kuei Ru}",
year = "2019",
month = "1",
day = "24",
doi = "10.1371/journal.pone.0211183",
language = "English",
volume = "14",
journal = "PLoS One",
issn = "1932-6203",
publisher = "Public Library of Science",
number = "1",

}

TY - JOUR

T1 - Prevalence of workplace violent episodes experienced by nurses in acute psychiatric settings

AU - Niu, Shu Fen

AU - Kuo, Shu Fen

AU - Tsai, Hsiu Ting

AU - Kao, Ching Chiu

AU - Traynor, Victoria

AU - Chou, Kuei Ru

PY - 2019/1/24

Y1 - 2019/1/24

N2 - Nurses who experience workplace violence exhibit compromised care quality and decreased work morale, which may increase their turnover rate. This study explored prevalence of workplace violence, the reaction of victims, and workplace strategies adopted to prevent violence among acute psychiatric settings in northern Taiwan. A cross-sectional study was conducted, which consisted of 429 nurses who completed the Chinese version of the Workplace Violence Survey Questionnaire developed by the International Labor Office, International Council of Nurses, World Health Organization, and Public Services International. The rates of physical and psychological violence were 55.7% and 82.1%, respectively. Most perpetrator of the workplace violence were patients. Most victims responded by instructing the perpetrator to stop, followed by narrating the incident to friends, family, and colleagues. Only 4.9%–12% of the victims completed an incident or accident form, and the main reason for not reporting these violent incidents was the belief that reporting such incidents was useless or unimportant. The major strategies adopted by workplaces to prevent violence were security measures, patient protocols, and training. Institutions should train staff to handle violence, provide a therapeutic environment, simplify the reporting process, and encourage reporting of all types of violence.

AB - Nurses who experience workplace violence exhibit compromised care quality and decreased work morale, which may increase their turnover rate. This study explored prevalence of workplace violence, the reaction of victims, and workplace strategies adopted to prevent violence among acute psychiatric settings in northern Taiwan. A cross-sectional study was conducted, which consisted of 429 nurses who completed the Chinese version of the Workplace Violence Survey Questionnaire developed by the International Labor Office, International Council of Nurses, World Health Organization, and Public Services International. The rates of physical and psychological violence were 55.7% and 82.1%, respectively. Most perpetrator of the workplace violence were patients. Most victims responded by instructing the perpetrator to stop, followed by narrating the incident to friends, family, and colleagues. Only 4.9%–12% of the victims completed an incident or accident form, and the main reason for not reporting these violent incidents was the belief that reporting such incidents was useless or unimportant. The major strategies adopted by workplaces to prevent violence were security measures, patient protocols, and training. Institutions should train staff to handle violence, provide a therapeutic environment, simplify the reporting process, and encourage reporting of all types of violence.

UR - http://www.scopus.com/inward/record.url?scp=85060531620&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85060531620&partnerID=8YFLogxK

U2 - 10.1371/journal.pone.0211183

DO - 10.1371/journal.pone.0211183

M3 - Article

C2 - 30677077

AN - SCOPUS:85060531620

VL - 14

JO - PLoS One

JF - PLoS One

SN - 1932-6203

IS - 1

M1 - e0211183

ER -