Musculoskeletal Pain, Work Characteristics and Presenteeism among Hotel Employees

Ruey-Yu Chen, Yao Tsung Chang, Ching Ying Yeh, Yu Ting Huang

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Abstract

Musculoskeletal problems in the hotel sector have been little studied. The aim of this study was to examine relationships of musculoskeletal pain and work characteristics with presenteeism, i.e., feeling sick but going to work anyway. Data of a self-reported questionnaire were collected from 1,101 employees, who joined the study on a voluntary basis from four hotels in northern Taiwan. The results showed that respondents who were female, were younger, had a higher educational level, and worked in the real-service department had higher presenteeism. There were significant positive associations between presenteeism and heavy loads, frequent beatings or hits of hard objects, improper bench height, employees’ lower limb and lower back pain. Our study results imply that knowledge of work characteristics and employees' musculoskeletal problems could be advantageously used to reduce presenteeism in the workplace.

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Hotel employees
Presenteeism
Pain
Employees
Educational level
Taiwan
Hotel sector
Work place
Low back pain
Questionnaire
Hotels

Cite this

@article{2412e44ce6964a19809f4ed76ff76092,
title = "Musculoskeletal Pain, Work Characteristics and Presenteeism among Hotel Employees",
abstract = "Musculoskeletal problems in the hotel sector have been little studied. The aim of this study was to examine relationships of musculoskeletal pain and work characteristics with presenteeism, i.e., feeling sick but going to work anyway. Data of a self-reported questionnaire were collected from 1,101 employees, who joined the study on a voluntary basis from four hotels in northern Taiwan. The results showed that respondents who were female, were younger, had a higher educational level, and worked in the real-service department had higher presenteeism. There were significant positive associations between presenteeism and heavy loads, frequent beatings or hits of hard objects, improper bench height, employees’ lower limb and lower back pain. Our study results imply that knowledge of work characteristics and employees' musculoskeletal problems could be advantageously used to reduce presenteeism in the workplace.",
author = "Ruey-Yu Chen and Chang, {Yao Tsung} and Yeh, {Ching Ying} and Huang, {Yu Ting}",
year = "2018",
language = "English",
journal = "World Academy of Science, Engineering and Technology International Journal of Humanities and Social Sciences",

}

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T1 - Musculoskeletal Pain, Work Characteristics and Presenteeism among Hotel Employees

AU - Chen, Ruey-Yu

AU - Chang, Yao Tsung

AU - Yeh, Ching Ying

AU - Huang, Yu Ting

PY - 2018

Y1 - 2018

N2 - Musculoskeletal problems in the hotel sector have been little studied. The aim of this study was to examine relationships of musculoskeletal pain and work characteristics with presenteeism, i.e., feeling sick but going to work anyway. Data of a self-reported questionnaire were collected from 1,101 employees, who joined the study on a voluntary basis from four hotels in northern Taiwan. The results showed that respondents who were female, were younger, had a higher educational level, and worked in the real-service department had higher presenteeism. There were significant positive associations between presenteeism and heavy loads, frequent beatings or hits of hard objects, improper bench height, employees’ lower limb and lower back pain. Our study results imply that knowledge of work characteristics and employees' musculoskeletal problems could be advantageously used to reduce presenteeism in the workplace.

AB - Musculoskeletal problems in the hotel sector have been little studied. The aim of this study was to examine relationships of musculoskeletal pain and work characteristics with presenteeism, i.e., feeling sick but going to work anyway. Data of a self-reported questionnaire were collected from 1,101 employees, who joined the study on a voluntary basis from four hotels in northern Taiwan. The results showed that respondents who were female, were younger, had a higher educational level, and worked in the real-service department had higher presenteeism. There were significant positive associations between presenteeism and heavy loads, frequent beatings or hits of hard objects, improper bench height, employees’ lower limb and lower back pain. Our study results imply that knowledge of work characteristics and employees' musculoskeletal problems could be advantageously used to reduce presenteeism in the workplace.

M3 - Article

JO - World Academy of Science, Engineering and Technology International Journal of Humanities and Social Sciences

JF - World Academy of Science, Engineering and Technology International Journal of Humanities and Social Sciences

ER -