Experiences of case management with chronic illnesses: a qualitative systematic review

J. Y. Joo, M. F. Liu

Research output: Contribution to journalReview article

4 Citations (Scopus)

Abstract

Aim: This qualitative systematic review aimed to identify and synthesize recent qualitative studies to improve understanding of the experiences and perceptions of case management interventions that individuals with chronic illnesses and their caregivers have. Background/Introduction: Case management has been shown to be effective at improving quality of care and lowering costs for individuals with chronic illnesses. However, no qualitative review has been synthesized with recent qualitative studies about case management experiences by individual with chronic illnesses. Methods: This qualitative systematic review uses a thematic synthesis method to review 10 qualitative studies published within the last 10 years, from 2007 to 2016, thereby identifying and discussing the understandings that individuals with chronic illnesses and their caregivers have about case management. Results: From this synthesis, three themes were identified as facilitators of case management (access to healthcare resources, health status supports and emotional aid) and two themes were identified as barriers to it (low information about case management and time constraints). Conclusions: This is the first qualitative systematic review of the perceptions and experiences that individuals with chronic illnesses and their caregivers have about case management. The facilitators of case management can be employed to inform patients about the benefits of case management and to improve population health. Implications for nursing and health policy: The findings about barriers to case management can be used to reform case management for populations with chronic illnesses. These factors should be considered by nursing researchers and healthcare policymakers when implementing case management.

Original languageEnglish
Pages (from-to)102-113
Number of pages12
JournalInternational Nursing Review
Volume65
Issue number1
DOIs
Publication statusPublished - Mar 1 2018

Fingerprint

Case Management
Chronic Disease
Caregivers
Nursing
Organizational Case Studies
Delivery of Health Care
Quality of Health Care
Health Policy
Population
Health Status
Research Personnel
Costs and Cost Analysis

Keywords

  • Case Management
  • Chronic Illnesses
  • Experience
  • Qualitative Studies
  • Qualitative Synthesis
  • Qualitative Systematic Review

ASJC Scopus subject areas

  • Nursing(all)

Cite this

Experiences of case management with chronic illnesses : a qualitative systematic review. / Joo, J. Y.; Liu, M. F.

In: International Nursing Review, Vol. 65, No. 1, 01.03.2018, p. 102-113.

Research output: Contribution to journalReview article

@article{a07a63c606cf43bfbe5b75f96fcd737d,
title = "Experiences of case management with chronic illnesses: a qualitative systematic review",
abstract = "Aim: This qualitative systematic review aimed to identify and synthesize recent qualitative studies to improve understanding of the experiences and perceptions of case management interventions that individuals with chronic illnesses and their caregivers have. Background/Introduction: Case management has been shown to be effective at improving quality of care and lowering costs for individuals with chronic illnesses. However, no qualitative review has been synthesized with recent qualitative studies about case management experiences by individual with chronic illnesses. Methods: This qualitative systematic review uses a thematic synthesis method to review 10 qualitative studies published within the last 10 years, from 2007 to 2016, thereby identifying and discussing the understandings that individuals with chronic illnesses and their caregivers have about case management. Results: From this synthesis, three themes were identified as facilitators of case management (access to healthcare resources, health status supports and emotional aid) and two themes were identified as barriers to it (low information about case management and time constraints). Conclusions: This is the first qualitative systematic review of the perceptions and experiences that individuals with chronic illnesses and their caregivers have about case management. The facilitators of case management can be employed to inform patients about the benefits of case management and to improve population health. Implications for nursing and health policy: The findings about barriers to case management can be used to reform case management for populations with chronic illnesses. These factors should be considered by nursing researchers and healthcare policymakers when implementing case management.",
keywords = "Case Management, Chronic Illnesses, Experience, Qualitative Studies, Qualitative Synthesis, Qualitative Systematic Review",
author = "Joo, {J. Y.} and Liu, {M. F.}",
year = "2018",
month = "3",
day = "1",
doi = "10.1111/inr.12429",
language = "English",
volume = "65",
pages = "102--113",
journal = "International Nursing Review",
issn = "0020-8132",
publisher = "Wiley-Blackwell",
number = "1",

}

TY - JOUR

T1 - Experiences of case management with chronic illnesses

T2 - a qualitative systematic review

AU - Joo, J. Y.

AU - Liu, M. F.

PY - 2018/3/1

Y1 - 2018/3/1

N2 - Aim: This qualitative systematic review aimed to identify and synthesize recent qualitative studies to improve understanding of the experiences and perceptions of case management interventions that individuals with chronic illnesses and their caregivers have. Background/Introduction: Case management has been shown to be effective at improving quality of care and lowering costs for individuals with chronic illnesses. However, no qualitative review has been synthesized with recent qualitative studies about case management experiences by individual with chronic illnesses. Methods: This qualitative systematic review uses a thematic synthesis method to review 10 qualitative studies published within the last 10 years, from 2007 to 2016, thereby identifying and discussing the understandings that individuals with chronic illnesses and their caregivers have about case management. Results: From this synthesis, three themes were identified as facilitators of case management (access to healthcare resources, health status supports and emotional aid) and two themes were identified as barriers to it (low information about case management and time constraints). Conclusions: This is the first qualitative systematic review of the perceptions and experiences that individuals with chronic illnesses and their caregivers have about case management. The facilitators of case management can be employed to inform patients about the benefits of case management and to improve population health. Implications for nursing and health policy: The findings about barriers to case management can be used to reform case management for populations with chronic illnesses. These factors should be considered by nursing researchers and healthcare policymakers when implementing case management.

AB - Aim: This qualitative systematic review aimed to identify and synthesize recent qualitative studies to improve understanding of the experiences and perceptions of case management interventions that individuals with chronic illnesses and their caregivers have. Background/Introduction: Case management has been shown to be effective at improving quality of care and lowering costs for individuals with chronic illnesses. However, no qualitative review has been synthesized with recent qualitative studies about case management experiences by individual with chronic illnesses. Methods: This qualitative systematic review uses a thematic synthesis method to review 10 qualitative studies published within the last 10 years, from 2007 to 2016, thereby identifying and discussing the understandings that individuals with chronic illnesses and their caregivers have about case management. Results: From this synthesis, three themes were identified as facilitators of case management (access to healthcare resources, health status supports and emotional aid) and two themes were identified as barriers to it (low information about case management and time constraints). Conclusions: This is the first qualitative systematic review of the perceptions and experiences that individuals with chronic illnesses and their caregivers have about case management. The facilitators of case management can be employed to inform patients about the benefits of case management and to improve population health. Implications for nursing and health policy: The findings about barriers to case management can be used to reform case management for populations with chronic illnesses. These factors should be considered by nursing researchers and healthcare policymakers when implementing case management.

KW - Case Management

KW - Chronic Illnesses

KW - Experience

KW - Qualitative Studies

KW - Qualitative Synthesis

KW - Qualitative Systematic Review

UR - http://www.scopus.com/inward/record.url?scp=85042110746&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85042110746&partnerID=8YFLogxK

U2 - 10.1111/inr.12429

DO - 10.1111/inr.12429

M3 - Review article

AN - SCOPUS:85042110746

VL - 65

SP - 102

EP - 113

JO - International Nursing Review

JF - International Nursing Review

SN - 0020-8132

IS - 1

ER -